If you can’t find what you’re looking for or have additional questions, please don’t hesitate to contact us. We’re always here to help!
Shipping
How long do orders take to process?
Orders are typically processed within 1–3 days before shipment.
How long will my order take?
Once order is shipped out - the delivery typically can take up to 5–13 business days.
Please note: Delivery times may be longer during peak seasons such as holidays, Christmas, and New Year.
How do I track my order?
Simply click track my order using this link. Please allow up to 72 hours for tracking information to be updated in the system.
Where do you ship to?
Currently, we ship to the United States, United Kingdom, Canada, Australia, and New Zealand. However, we're expanding quickly and will be offering international shipping to other countries very soon! Stay tuned for updates.
What should I do if my package is lost or damaged?
We’re truly sorry for any trouble this has caused — that’s never the experience we want for you.
Please reach out to our friendly support team at help@bravefootwear.com, and we’ll make things right as quickly as possible.
Exchange or Return
The size I ordered doesn’t fit me…
No stress — we are here to help you.
Just email our support team at help@bravefootwear.com and they’ll help you find the perfect fit.
Are exchanges free?
We aim to offer free exchanges whenever possible, and most requests are approved.
I don’t know if the shoes are actually helping me?
In short: Great things take time and not to be discouraged.
Conducting our own surveys and reviewing professional research it can be up to 60 days on average. We strongly advise to to break into them slowly and you will reap the benefits that come with choosing Brave Footwear!
A simple analogy: Just like many others, you have probably worn narrow and overly cushioned shoes for a majority of your life. And restoring full control of the 29 muscles in your foot may take time.
Where do you ship from?
Thanks to the incredible growth of our community (we’re truly grateful!), we’ve expanded our logistics to keep quality high and delivery smooth.
Our main fulfilment warehouse — where orders are shipped from — is located internationally in China.
Rest assured, our team carefully inspects each order by hand before it’s sent out, so you receive only the best.
60 Day Guarantee + Friendly Support
Free Shipping (Limited time)
Easy Exchanges & Returns
Secure Checkout
60 Day Money-Back Guarantee
Free Shipping (Limited Time)
Easy Exchanges & Returns
100% Secure Checkout
BRAVE FOOTWEAR
The kind of footwear that helps people move with strength, confidence, and style. Step in to a whole new world!
